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Support Animal

ESA Letters · New Mexico

Get an ESA Letter in New Mexico

New Mexico’s Human Rights Act contains one duty to accommodate a disability and it begins “any employer.” NMSA 1978, § 28-1-7(J) names no landlord, and the housing subsections at § 28-1-7(G) require nobody to make an exception to a rule.

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30%

Households renting

17

State statutes cited

on our full guide

$0

Pet fees with a letter

~5 min

Check time

What your New Mexico letter stops, and what stays

With a valid letter

  • refuse to rent, or refuse to negotiate, because of a physical or mental disability: NMSA 1978, § 28-1-7(G)(1)
  • discriminate because of disability in the terms, conditions or privileges of the rental or in the facilities and services provided with it, § 28-1-7(G)(2). This is the state provision a charge attached to an assistance animal is met by
  • use the three-day substantial-violation route over an animal. § 47-8-3(V)'s closed list does not include one. The route is a written seven-day notice and cure under § 47-8-33(A), served within thirty days of the breach or knowledge of it
  • raise at trial any ground outside the written notice, § 47-8-33(G)
  • retaliate by raising rent, cutting services or bringing an action for possession within six months of a fair housing complaint made to a government agency, on pain of liability for two times the monthly rent: §§ 47-8-39(A)(4), 47-8-48(C)

Still applies

  • make a reasonable accommodation in rules, policies, practices or services where necessary to afford equal opportunity to use and enjoy the dwelling, but under 42 U.S.C. § 3604(f)(3)(B) and 24 C.F.R. § 100.204, not under New Mexico law, which imposes that duty only on employers
  • adopt a no-pets rule only where it is reasonably related to its purpose and applied to all residents fairly, § 47-8-23(B)–(C), and may impose one mid-tenancy only with reasonable notice and only where it does not work a substantial modification of the bargain: § 47-8-23(F)
  • demand only a reasonable deposit, and only to recover damage caused to the premises, § 47-8-18(A). Under a lease shorter than a year the deposit may not exceed one month's rent; under an annual lease anything above one month's rent obliges the owner to pay passbook-rate interest
  • outside the state Act only in the narrow cases § 28-1-9 describes: the single-family exemption at (A), with its reservations and its condition that no prohibited advertisement was used, and the separate owner-occupied exemption at (D) for four families. The federal Fair Housing Act draws its own exemptions and is unaffected

The New Mexico rule: the accommodation duty here is federal

Both § 28-1-2(V) and the Bureau’s own 9.1.1.7(X) NMAC define reasonable accommodation “for employment purposes,” so the right to keep the animal over a no-pets rule comes from 42 U.S.C. § 3604(f)(3)(B). State law still adds three things worth having: § 28-1-7(G)(2) reaches a charge imposed because of a disability, § 28-1-10(A) gives 300 days rather than the 180 most states allow, and 9.1.1.8(F)(3) NMAC names the evidence: “the written certification of a physician or other appropriate medical authority.”

The law behind the letter

Every claim on this page traces to a primary source. The ones doing the work in New Mexico:

  • 42 U.S.C. § 3604(f)(3)(B)
  • NMSA 1978, § 28-1-7(J)
  • NMSA 1978, § 28-1-7(G)(2)
  • NMSA 1978, § 28-1-7(G)(1)
What each statute says →

What pet charges actually look like in New Mexico

Typical figures from our 20 New Mexico city guides. Every one of these charges falls to $0 once a valid letter is on file.

CityMonthly pet rentPet deposit
Albuquerque$25-$50/mo for petsNo state bar; federal route
Las Cruces$20-$40/mo for petsNo NM fee bar; FHA claim
Rio Rancho$35-$60/mo for petsArgued under § 28-1-7(G)(2)
Santa Fe$30-$60/mo for petsExclusion is Article 11 only
Roswell$20-$35/mo for pets§ 28-11-3 does not reach it

Three steps to your New Mexico letter

  1. Check that you qualify

    Answer a short screening about how your condition affects daily life in New Mexico. No diagnosis paperwork needed up front.

    About 5 minutes: free

  2. Connect with a licensed professional

    You are matched with a provider licensed for New Mexico clients who reviews your situation in a telehealth evaluation.

    Telehealth evaluation

  3. Complete your evaluation

    The professional evaluates whether an emotional support animal alleviates symptoms of a condition recognized in the DSM-5. Honest evaluations, not everyone qualifies.

    Most of Our Applicants Qualify

  4. Receive your signed letter

    Your letter arrives on the professional's letterhead with their license number: the documentation New Mexico landlords may lawfully request.

    Typically within days of approval

  5. Send it to your landlord

    Submit the letter with a short reasonable-accommodation request. Pet fees, pet deposits, and breed limits no longer apply to your animal in New Mexico.

    Protection under FHA + state law

About “ESA registration” in New Mexico

New Mexico has no assistance animal registry, no certificate and no state identification card that does anything for housing. What it has instead is a Service Animal Act that names the emotional support animal in order to exclude it (NMSA 1978, § 28-11-2(B) says a "qualified service animal" "does not include a pet, an emotional support animal, a comfort animal or a therapy animal"), and that exclusion is confined by its own words, "As used in the Service Animal Act," to Chapter 28, Article 11, which does not govern dwellings. So a New Mexico registration certificate is not merely unnecessary; it points at the one body of state law that expressly says the animal is not covered. The document the state's own procedure actually contemplates is different in kind: 9.1.1.8(F)(3) NMAC provides that evidence of a disability "may be provided by the written certification of a physician or other appropriate medical authority." That is a clinical finding, not a membership.

New Mexico ESA letter FAQs

New Mexico law says no additional charges for a service animal. Why not mine?

Because § 28-11-3(A)(1) governs buildings open to the public and common carriers, and dwellings appear nowhere in its scope. The White Cane fee bar at § 28-7-3(C) is the same shape, written for a guide dog and a blind tenant.

The Service Animal Act excludes emotional support animals by name. Am I finished?

No, read the four words the definition opens with. “As used in the Service Animal Act” confines § 28-11-2(B) to Chapter 28, Article 11, which does not govern dwellings and does not touch the federal duty.

When does the 300-day clock really start in Albuquerque or Las Cruces?

When a perfected complaint arrives. 9.1.1.8(E)(1) NMAC returns one missing any listed requirement before deeming it filed, and 9.1.1.8(B) measures from the last alleged act and treats that as jurisdictional.

Is an online ESA letter valid in New Mexico?

Yes. New Mexico layers its own fair housing law on top of the federal Fair Housing Act, and neither requires an in-person visit, what both require is a real evaluation by a provider licensed for New Mexico. A telehealth evaluation that ends in a signed letter meets that standard; a questionnaire that ends in a PDF does not.

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