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ESA Letters · California

Get an ESA Letter in California

California wrote the strictest ESA letter rules in the country: AB 468 requires a real 30-day relationship with a licensed provider before any letter can be signed, and every letter we issue follows it.

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  • Licensed providers
  • HIPAA compliant
  • Most of Our Applicants Qualify
  • Money-back guarantee

44.1%

Households renting

5

State statutes cited

on our full guide

$0

Pet fees with a letter

~5 min

Check time

What your California letter stops, and what stays

With a valid letter

  • charge pet rent, pet deposits, or pet fees for a valid ESA
  • apply breed or weight restrictions to ESAs
  • cap a household to one ESA if more than one animal has a documented disability-related need

Still applies

  • request reliable documentation from a licensed professional
  • deny an animal that poses a direct threat or causes substantial damage
  • consider an accommodation request promptly, and must engage in an interactive process where it cannot grant the request immediately, the Civil Rights Department states that failure to respond to a request for a reasonable accommodation constitutes unlawful housing discrimination

The California rule: 30 days, two sessions

AB 468 (Cal. Health & Safety Code § 122318) makes it a misdemeanour for a clinician to sign without an established client relationship, and Cal. Code Regs. tit. 2 § 12185 adds that no pet fee, deposit or insurance requirement can touch a documented assistance animal. Any service promising a same-day California letter is breaking state law: start the clock now and the letter arrives lawfully.

The law behind the letter

Every claim on this page traces to a primary source. The ones doing the work in California:

  • Cal. Health & Safety Code § 122318
  • Cal. Gov. Code § 12927(c)(1)
  • Cal. Gov. Code § 12955
  • Cal. Civ. Code § 1950.5(c)
What each statute says →

What pet charges actually look like in California

Typical figures from our 20 California city guides. Every one of these charges falls to $0 once a valid letter is on file.

CityMonthly pet rentPet deposit
Los Angeles$25–$75/moBanned by AB 12 (2024)
San Diego$50–$75/moBanned by AB 12 (2024)
San Jose$35–$75/moBanned by AB 12 (2024)
San Francisco$50–$100/moBanned by AB 12 (2024)
Fresno$25–$50/moBanned by AB 12 (2024)

Three steps to your California letter

  1. Check that you qualify

    Answer a short screening about how your condition affects daily life in California. No diagnosis paperwork needed up front.

    About 5 minutes: free

  2. Connect with a licensed professional

    You are matched with a professional licensed for California clients. California's AB 468 requires a 30-day client relationship before a letter can be issued, so the clock starts at your first session.

    First session same week: 30-day rule applies

  3. Complete your evaluation

    The professional evaluates whether an emotional support animal alleviates symptoms of a condition recognized in the DSM-5. Honest evaluations, not everyone qualifies.

    Most of Our Applicants Qualify

  4. Receive your signed letter

    Your letter arrives on the professional's letterhead with their license number: the documentation California landlords may lawfully request.

    Issued after the 30-day relationship window

  5. Send it to your landlord

    Submit the letter with a short reasonable-accommodation request. Pet fees, pet deposits, and breed limits no longer apply to your animal in California.

    Protection under FHA + state law

About “ESA registration” in California

California does not operate any ESA registry. Online 'registrations' and certificates carry no legal weight. The only valid documentation is a letter from a licensed provider who satisfies AB 468's 30-day relationship rule.

California ESA letter FAQs

How fast can I get a California ESA letter?

About thirty days from your first session. That timeline is set by AB 468, not by us. Your first telehealth session starts the required client-provider relationship; a follow-up at least thirty days later lets your clinician sign.

Does my California landlord have to accept it?

Yes. FEHA and the Fair Housing Act both require reasonable accommodation of a valid letter, and California regulations go further: no pet rent, no pet deposit, no breed or weight limit, even where an insurer set one.

What about the security deposit cap?

Since July 2024, AB 12 caps every deposit at one month’s rent, and a documented assistance animal never counted toward one anyway. Your letter removes the pet charges; AB 12 already capped the rest.

Is an online ESA letter valid in California?

Yes. California layers its own fair housing law on top of the federal Fair Housing Act, and neither requires an in-person visit, what both require is a real evaluation by a provider licensed for California. A telehealth evaluation that ends in a signed letter meets that standard; a questionnaire that ends in a PDF does not.

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