You can decide which optional technologies this site may use. Your choice applies to this browser and device, takes effect immediately, and can be changed at any time on this page or through the Cookie settings link in the footer of every page.
We do not sell your personal information, we do not share it for cross-context behavioral advertising, and we do not run third-party advertising pixels. What we do measure is our own first-party analytics and which campaign brought you to the site.
Manage your choices
Cookie settingsNecessary storage is always on: it keeps the site running, remembers this choice, and protects forms. If JavaScript is disabled, the same controls appear as a plain form.
What each category covers
- Necessary — always on. Login and session state, form security, cache routing, bot protection, and the cookie that stores the choice you make here.
- Analytics — optional. First-party, self-hosted measurement of page views and referrers on public marketing pages, so we know which pages are useful. No advertising profiles, no data sold or shared. Off by default if the site is in opt-in mode.
- Marketing and campaign measurement — optional. If you arrived from an ad or campaign link, we store the click identifier and campaign parameters in a first-party cookie so we can credit the campaign and understand what brought you here.
- Session replay — off. We do not record your session. If it is ever enabled, inputs are masked and logged-in, form, and patient areas are excluded.
Pages we treat as sensitive — qualification, intake, contact, account, appointment, and condition or treatment pages — never run optional analytics or campaign measurement, even if you accepted them elsewhere.
Global Privacy Control
If your browser sends a Global Privacy Control signal, we honor it automatically: marketing and campaign measurement are turned off for that browser and you are not asked again. You can still open Cookie settings to review or change analytics.
Cookies and storage this site uses
| Name | Set by | Purpose | Duration | Category |
|---|---|---|---|---|
sa_consent | This site | Remembers your privacy choice | 12 months | Necessary |
sa_consent_checked (session storage) | This site | Remembers that the server confirmed your stored choice, so the banner does not ask again on every page | 30 minutes | Necessary |
wordpress_logged_in_*, wp-settings-* | This site | Login session and interface preferences, only if you sign in | Session / 14 days / 1 year | Necessary |
_lscache_vary | This site (LiteSpeed) | Serves the correct cached version of a page | Session, up to 2 days | Necessary |
__cf_bm, cf_clearance | Cloudflare | Bot protection and security | 30 minutes; up to 1 year for the clearance cookie | Necessary / security |
supportanimal-session, XSRF-TOKEN | This site (my.supportanimal.com) | Keeps you signed in to the application and protects forms against cross-site requests | Session / 2 hours | Necessary |
mkt_attribution | This site | Campaign click identifier and parameters, only when you arrive from a campaign link | 90 days | Marketing |
rybbit-visitor-id, rybbit-session-id (local storage) | This site (Rybbit) | Random identifier used for first-party analytics, only when analytics is allowed | Until you clear it | Analytics |
Rejecting optional categories deletes the campaign cookie and any analytics identifiers already stored by this site in your browser.
Other ways to exercise your rights
You can also email us to request access to, correction of, or deletion of your personal information, or to ask that we not sell or share it. We will verify your request using the contact details you provide. An authorized agent may submit a request on your behalf with written permission.
For details about what we collect, why, and how long we keep it, see our Privacy Policy and Cookie Policy. California, Colorado, Connecticut, Virginia, and other state residents: this page is the “Your Privacy Choices” opt-out mechanism described in those policies, and Global Privacy Control is honored as an opt-out of sale and sharing.
Contact: [email protected]